Anne Donovan is Senior Vice President of Client Success, leading enterprise-wide Total Quality Management at Zelis. She is responsible for operational excellence, driving continuous improvement and expanding Zelis’ value to our clients and associates.
Anne has more than 20 years of experience leading the implementation of transformational operating models to drive sustainable business results and growth. Prior to Zelis, Anne held senior leadership positions and led organizational transformations at healthcare and financial services companies including Cotiviti, Anthem and Capital One.
Anne has a Bachelor of Science in Information and Decision Systems from Carnegie Mellon University and a Master of Business Administration from The Wharton School at the University of Pennsylvania.